Terms of Service

2.1 Product Information

• We strive to provide accurate product descriptions and images
• Product information may be updated without notice
• Actual products may vary slightly from descriptions or images
• We do not guarantee that product descriptions are error-free

2.2 Product Availability

• All products are subject to availability
• We reserve the right to discontinue products at any time
• If a product becomes unavailable after ordering, we will notify you promptly
• Backordered items may have extended processing times

2.3 Quality Assurance

• All products undergo quality control before shipping
• We maintain proper storage conditions to preserve product quality
• Products are packaged securely to prevent damage during shipping
• We reserve the right to refuse shipment of products that don't meet our standards

3.1 Order Placement

• Orders are considered offers to purchase products
• We reserve the right to accept or decline any order
• Order confirmation does not guarantee acceptance
• We will notify you of order acceptance or rejection

3.3 Order Verification

To prevent fraud, we may:

• Verify billing and shipping information
• Request additional identification or documentation
• Limit quantities on certain products
• Cancel orders that appear fraudulent

3.4 Pricing

• All prices are subject to change without notice
• The price charged will be the price displayed at checkout
• We are not responsible for pricing errors
• We reserve the right to cancel orders placed due to pricing errors

4.1 Account Responsibilities

• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access
• Update your information when it changes
• Use your account only for lawful purposes

4.2 Account Termination

We may terminate or suspend accounts for:

• Violation of these Terms
• Fraudulent or suspicious activity
• Failure to meet age requirements
• Chargebacks or payment disputes
• Abusive behavior toward our staff or other customers

6.1 You May Not Use Our Services To:

• Violate any applicable laws or regulations
• Resell or redistribute our products commercially
• Create multiple accounts to circumvent restrictions
• Use automated systems to access our website
• Attempt to hack, interfere with, or disrupt our services
• Share your account credentials with others
• Purchase products if you are under 21 years old
• Purchase products for delivery to prohibited locations

6.2 Commercial Use Restrictions

• Products are for personal use only
• Commercial resale is strictly prohibited
• Bulk purchases for resale will result in account termination
• Contact us for legitimate wholesale inquiries

6.3 Website Usage

• Do not attempt to reverse engineer our website
• Do not use scrapers, bots, or automated tools
• Do not overload our servers with excessive requests
• Do not attempt to bypass security measures

7.1 Our Content

• All website content, including text, images, logos, and designs, is our property
• Content is protected by copyright, trademark, and other intellectual property laws
• You may not copy, reproduce, or distribute our content without permission
• Product images and descriptions are for personal viewing only

7.2 Trademarks

• "Terra Mystic" and our logos are our trademarks
• You may not use our trademarks without written permission
• Other product names may be trademarks of their respective owners
• We respect the intellectual property rights of others

7.3 User Content

If you submit content to us (reviews, comments, etc.):

• You grant us a license to use, modify, and display your content
• You represent that you own or have rights to the content
• Your content must not infringe on others' rights
• We may remove content at our discretion

8.1 Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand:

• What information we collect
• How we use your information
• How we protect your information
• Your rights regarding your data

8.2 Data Security

• We implement industry-standard security measures
• Payment information is processed securely
• We do not store complete payment card information
• You are responsible for protecting your account credentials

8.3 Communications

• We may send you order confirmations and shipping notifications
• You may receive important account or service updates
• Marketing communications are opt-in only
• You can unsubscribe from marketing emails at any time

9.3 Product Disclaimers

• Products are not intended to diagnose, treat, cure, or prevent any disease
• Results may vary between individuals
• Consult healthcare professionals before use if you have medical conditions
• We make no claims about specific effects or benefits

9.4 Force Majeure

We are not liable for delays or failures due to:

• Natural disasters, weather events, or acts of God
• Government actions, regulations, or legal restrictions
• Strikes, labor disputes, or supplier issues
• Technical failures, cyber attacks, or internet outages
• Pandemics, health emergencies, or quarantine measures

11.1 Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

11.2 Jurisdiction

Any disputes will be resolved in the courts of Texas. You consent to the jurisdiction of Texas courts.

11.3 Informal Resolution

Before pursuing legal action, you agree to:

• Contact us at support@terramystic.shop to resolve the dispute
• Provide a detailed description of the dispute
• Allow us 30 days to respond and attempt resolution
• Participate in good faith negotiations

12.1 Terms Updates

• We may update these Terms at any time
• Material changes will be posted with updated "Last Updated" date
• Continued use of our services constitutes acceptance of changes
• You should review Terms periodically for updates

12.2 Service Modifications

• We may modify, suspend, or discontinue services at any time
• We may change product offerings, pricing, or availability
• We are not liable for service modifications or discontinuation
• Important changes will be communicated when possible

13.1 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.2 Entire Agreement

These Terms, along with our Privacy Policy and other policies referenced herein, constitute the entire agreement between you and Terra Mystic.

13.3 Waiver

Our failure to enforce any provision does not waive our right to enforce it later. Any waiver must be in writing.